DSTO DSTO DSTO DSTO DSTO DSTO DSTO

Consultants and specialist training providers for the security
and hospitality industries since 1997

Course Finder



Can't find the course
you're looking for?

Level 2 Award in CCTV Operations

SIA Approved Qualification ~ CCTV Operator

The role of a CCTV operator is mainly involved with monitoring and tracking the activities of suspicious looking individuals or situations in public places. However, unless you are working ‘in house’, you will need to be granted a CCTV SIA licence before you can apply for a job within the industry.

Before you can apply to the SIA for a CCTV licence you will need to obtain a qualification called the Level 2 Award in CCTV Operations (Public Space Surveillance). This qualification is achieved by attending a three day CCTV training course and passing two multiple choice exams together with a practical assessment. You will also need to provide suitable identification and pass a criminality check.

Read below for more details about the CCTV operator training course and how to apply for the SIA CCTV (PSS) Operators licence.
 

What will I learn on the CCTV (PSS) Operators course?

The course is separated into three Units:

Unit 1 – Working in the Private Security Industry

The purpose and main features of the private security industry

  • The legislation that is relevant to people working in the private security industry
  • Relevant aspects of health and safety in the workplace
  • Application of fire safety principles
  • Dealing with non-fire-related workplace emergencies
  • The principles of effective communication and customer care in the private security industry

Unit 2 – Working as a CCTV Operator

CCTV Codes of Practice, Operational Procedures and Guidelines

  • Relevant Legislation and how it impacts on CCTV operations
  • Roles and responsibilities of the CCTV Operator and other CCTV staff
  • The characteristics of a CCTV system
  • How to make effective use of CCTV equipment
  • Emergency procedures in the CCTV control room

Unit 3 - Practical Operation of CCTV equipment

How is the CCTV (PSS) Operators course assessed?

The Level 2 Award in CCTV Operations (Public Space Surveillance) is assessed by two straightforward multiple choice exam together with a practical assessment.

The vast majority of our candidates pass at their first attempt, but there is no limit to the number of times you can resit the exams. We have a 97% pass rate for this qualification.
 

To view sample questions of the HABC Level 2 Award in CCTV Operations (PSS) please click the link below:

HABC Award in CCTV Operations (Public Space Surveillance)

Applying for the SIA CCTV (PSS) Operators licence

On receipt of your exam results you can send in your application form to the SIA (provided that you have passed the exams). We will always give help and guidance with completing it.

Broadly speaking you should allow about six weeks for the SIA to process your application, although this can be considerably increased if there are any problems with it. Delays are often caused by:

  • not completing the form correctly
  • sending insufficient/incorrect identification
  • criminality issues
  • payment not being made by your bank

You can track how your application is proceeding by going to the Application Status Checker on the SIA Website

CCTV training courses

Choose a Date

Select a Region