This Heath & Safety Executive approved, Appointed Persons Emergency First Aid course has been designed specifically for those who operate within the security industry.

It provides candidates with a range of knowledge and practical skills for dealing with the most common scenarios involving First Aid incidents in pubs and clubs. 

The course meets all the requirements of the HSE Appointed Persons qualification and successful candidates will receive an EFA Certificate which is valid for 3 years.

Benefits to the employer:

When bidding for new contracts, particularly night clubs, employers are able to offer a broader service if their staff have been trained in First Aid.

A further benefit for companies within the SIA's Approved Contractor Scheme is that, through additional First Aid training the culture of continuous improvement is being clearly demonstrated.


Benefits to the employee:

This course will benefit anybody who works in an environment where serious or life threatening injuries need to be dealt with in a professional manner.

It will provide candidates with additional training to their SIA course which will give them the knowledge and skills to assist in emergency care situations when operating within the licensed trade industry.

Throughout the course we will examine:

Assessments for the Appointed Persons First Aid course

Candidates do not have to sit a formal examination for the Appointed Persons Emergency First Aid course. However they must be able to satisfy the trainer that they can accurately demonstrate the skills they have been taught.

Timings

The course has been designed to be undertaken in one 8 hour day. This can be delivered on weekdays or at weekends.

Certification

Once the candidate has been signed off by the trainer they will receive an HSE Approved certificate. (Certificates normally take 2-3 weeks to be issued).

Group booking cost

£692.00 + VAT (maximum of 16 candidates)

Timings

This is an 8 hour course comprising:

7 "Guided Learning Hours"
1 hour exam.

We generally run the course with the following timings:

09:30 - 17:30 (the exam is taken at the end of the day)

However we are always happy to discuss specific requirements.

BIIAB Level 2 National Certificate for Personal Licence Holders

£1360.00 + VAT (maximum of 20 candidates)

This price includes the trainer, accreditation, certification and administration. However it does not include the cost of the venue in which to deliver the course.

NB. If you require DSTO to source a venue, we will be happy to do so at a cost of £75.00+VAT. 

To ensure quality learning we limit the number of candidates to 20 per course.

This Skills for Security and BIIAB accredited MAYBO Physical Intervention programme provides  candidates with a wider range of non-violent options for dealing with the most common scenarios involving physical contact in pubs & clubs. After completing this course, staff will feel more confident carrying out their roles safely and within the law.

In today’s world many of us are in involved in high risk roles and activities that may require us to utilise some form of physical intervention.

Until recently there was a distinct lack of formal recognised training to address this issue. Furthermore, with the lack of training, anyone who uses or applies any form of physical intervention may, potentially, be left open to accusations of assault and possible prosecution.

Maybo’s unique programme equips candidates with the necessary skills to calm a situation, without resorting to the application of pain techniques to gain the aggressor’s compliance.

These skills are taught in such a way as to allow the candidates to identify the most suitable option to either extract themselves or calm the situation. They were created so that both men and women can confidently apply them in situations to protect themselves, colleagues and customers. Furthermore the entire programme of skills has undergone a complete expert medical and legal review.

Benefits to the employer:

Employers will benefit from the reassurance provided by this credible, accredited training model in a currently unregulated and high risk subject.

This course also helps employers to meet their duty of care towards the welfare of their staff members who work in roles or areas that may place them at risk of potential  physical assault or attack.

A further benefit for companies within the SIA's Approved Contractor Scheme is that, through additional Physical Intervention training the culture of continuous improvement is being clearly demonstrated.

Benefits to the employee:

This training delivers the knowledge and practical skills that employers and their staff have been demanding for managing higher risk situations.

Staff will feel more confident to carry out their roles safely and within the law. They will receive professional support notes and a BIIAB certificate on completion.

The Physical Intervention programme gives students a broad choice of passive alternatives to apply when handling the more frequently experienced violent situations encountered in licensed premises. It does not offer a technique to cover every possible situation, but provides a solid foundation in terms of knowledge and skills to further reduce risk to customers and staff.

Throughout the course we will examine:

• The requirement to use non-physical skills as far as possible
• The law in relation to ‘reasonable force’ and ‘self defence’
• The value of assessing a situation before intervening
• Using physical intervention as a last resort
• Possible medical implications
• The potential legal implications of the techniques
• Disengagement techniques
• Escorting and guiding skills
• Holding skills

Assessments for the Physical Intervention course

Candidates do not have to sit a formal examination for the physical intervention course. However they must be able to satisfy the trainer that they can accurately demonstrate the skills they have been taught.

Prerequisites

To be able to undertake the Physical Intervention training programme all candidates must have gained a formal qualification in conflict management, or successfully have completed the Maybo SAFERwork Conflict Management course.

Timings

The course has been designed to be undertaken in one 8 hour day. This can be delivered on weekdays, weekends or over night.

Certification

Once the candidate has been signed off by the trainer they will receive a BIIAB/Skills for Security accredited Maybo certificate.
NB. Certificates normally take 2-3 weeks to be issued.

Group booking cost

£740.00 + VAT (maximum of 12 candidates)

Attendees

Due to Maybo's licensing conditions we are limited to 12 candidates per course.

DSTO are pleased to have teamed up with RTC Training to offer you this FUNDED course.

Funding Eligibility

Either: UK nationals residing in England.

Or: Non-EU citizens with proof to remain in England for a minimum of 3 years.

To be eligible for funding you must not currently hold a Level 1 literacy qualification.

NB. Unfortunately we cannot fund people on a student visa.

Programme overview

With the recent Terror Alert Status in the UK  rising to "SEVERE", terrorism awareness and prevention, coupled with training is becoming ever more vital. We all have a part to play in ensuring that our businesses and working environments can continue to operate with a greater degree of safety.

The traditional view of a terror campaign being targeted at governmental locations has changed.

It is now acknowledged that it is the public which is often the terrorist’s target. In particular crowded locations, such as public transport, shopping centres and bars/nightclubs, where large numbers of people gather have become key targets.

It is essential for those who could be responsible for the safety and security of the public, receive realistic and objective training to confront this threat.

This course has been specifically created to help meet this need and allow individuals and organisations to better understand their role and what steps they can take in the fight against terror.

This 11 hour programme consists of 3 parts:

• Enrolment
  
• Pre study
  
• Terror Threat Awareness course

Enrolment (1 hour)

To take place approx 3 weeks prior to the course. During enrolment candidates will complete registration paperwork, needed to secure our funding, and complete an entry level basic skills test. All delegates will be registered with SFS (Skills for Security)

Candidates will be briefed about the Terror Threat Awareness (TTA) course, given a breakdown of the content and instruction on how to complete the pre study work.

Pre study (4 hours)

The day after the enrolment, candidates will be e-mailed the TTA pre study work document.

To comply with the TTA course requirements on Guided Learning Hours, candidates should spend a minimum of 4 hours of pre course study in the lead up to the actual TTA course. This will enable them to gain a fairly comprehensive understanding of all the subjects covered on the programme before participation.

Terror Threat Awareness course (6 hours)

Each of our few selected trainers are former members of the Special Forces and have spent many years serving in conflict countries where terrorism is most prevalent, such as Iraq and Afghanistan.

A key part of the training focuses on examining the history of terrorism, as well as the factors that drive people to resort to terrorist activity.

The training also examines the steps an individual or organisation can take to attempt to identify the level of threat they might be facing, and explores what steps can be undertaken to counteract and reduce this threat.

Throughout the course we will examine:

• The definition of the terms ‘Terrorism’ and ‘Terrorist’
• The history of terrorism and its effects
• What is an Improvised Explosive Device
• Different types of explosive devices and methods terrorists employ
• Counter terror organisations
• Contingency and emergency planning
• Threat assessment and management
• Risk reduction measures to reduce the threat you face
• The importance of incident management planning
• Post attack or incident considerations
  

At the end of the course there is a 20 question True/False choice examination. Successful candidates will receivce a Skills for Security accredited certificate.

NB. Certificates normally take 2-3 weeks to be issued.

Candidates will also be required to complete a Level 1 basic skills test on the day of the course. This test takes around ½ hour. (We need this to secure our funding)

How much does the course cost?

• SFS (Skills for Security) Terror Threat Awareness tuition: FREE
  
  
• Admin charge: £21.28 per head (includes, handbooks, handouts, accreditations and certification).
   
• We also require a £20.00 deposit payable on the enrolment day. This fee is refundable on the day of course. No refunds will be given for non attendance.

It is the responsibility of the corporate customer to organise:

• The enrolment venue (must be large enough to seat the candidates for 1 - 1½ hours)
   
• Course venue (must be large enough to comfortably seat the candidates for the 6 hours)
   
• Refreshments (tea/coffee and water)

What to do next?

• Contact us and pencil some dates in the diary.
   
• Arrange the pre course enrolment venue. (Provided by yourself)
   
• Arrange a suitable venue for the course. (Provided by yourself)
   
• Let us have the details of the candidates you wish to be trained and we will send out joining instructions for the enrolment day and Terror Threat Awareness course.

This course is designed to compliment the 3 Day First Aid at Work course and can be delivered in conjunction with oxygen administration. This gives the First Aider more versatility in the range of treatment available to him / her. The life saving statistics of the AED are well documented making deployment and knowledge of use invaluable.

Entry requirements
You must hold a valid First Aid at Work certificate.

By the time you have completed the course you will have studied the following modules:

• Chain of survival
  
  
• Cardio Pulmonary Resuscitation (CPR)
  
  
• Heart Problems
  
  
• Abnormal Heart Rhythms
  
  
• Resuscitation with an AED (Automated External Defibrillator)
  
  
• Unconscious patient
  
  
• Post Traumatic Stress Disorder (PTSD)
  
  
• Choking

The course is continually assessed over the day and there is a more formal question and answer session during the final practical assessment.

Timings

This is a half day course and is usually delivered 09:30 - 13:00

Certification

Automated External Defibrillator certificate valid for 12 months. (Certificates normally take 2-3 weeks to be issued).

Group booking cost

£742.50 + VAT (maximum of 12 candidates)

The BIIAB Award in Conflict Management helps staff, whose work involves the provision of services to the public, to avoid and manage conflict within their work environment.

This course has been designed in conjunction with conflict management specialists in the licensed retail sector.

Incidents of workplace violence can range from the relatively minor problems of people causing nuisance in a premises, for example through unacceptable levels of swearing, to serious incidents involving physical abuse and damage to property.

By the time you have completed the course you will have studied the following modules:

• The responsibilities of both employers and employees in relation to workplace violence under the Health & Safety at Work Act 1974
  
  
• What is meant by the terms 'risk' and 'hazard', and the causes of workplace violence
  
  
• How to identify and reduce hazards through risk assessment to reduce the likelihood of conflict arising
  
  
• Why and how conflict situations can arise, and how to avoid them
  
  
• How to deal with conflict when it has arisen
  
  
• The law in relation to self-defence victim support, and the importance of reporting and recording incidents of workplace violence

The Award in Conflict Management includes one short multiple-choice examination. In order to pass, candidates must answer correctly 23 out of the 30 examination questions.

A comprehensive handbook, presented in an easy-to-follow format, supports the qualification and covers all the information needed for this exam.

Timings

This is an 8 hour course comprising:

7 "Guided Learning Hours"
1 hour exam.

We generally run the course with the following timings:

09:30 - 17:30 (the exam takes place at the end of the day)

However we are always happy to discuss specific requirements. 

Certification

BIIAB Award in Conflict Management

Group booking cost

£820.00 + VAT (maximum of 16 candidates)

The B-Tec Level 2 in the Safe and Effective Use of Restraint Equipment was designed by NFPS Ltd and accredited by Edexcel. This is a nationally recognised qualification.

This 8-hour course has been specifically designed for anyone who may have to effect an arrest during the course of their duties.

The programme uses steel bow hinge restraints.
 
It is hoped that in the future this piece of Personal Protective Equipment, supported by the accredited training, will become the norm within the UK private security industry, dramatically increasing levels of safety for those that work within it.

Throughout this course we will examine:

• Understand the primary reason for handcuffing.
  
  
• Understand the Health & Safety implications, including:
  
  
  • Sections 2 and 3 of the Health and Safety at Work Act 1974
    
    
  • Regulation 3(1) of the Management of Health and Safety at Work Regulations 1999
     
  • Requirements of PUWER as well as the implications of the new Health and Safety Offences Act 2008
     
  • Corporate Manslaughter and Corporate Homicide Act 2007.
    
    
• Understand the law, including compliance with:
  
  
  • Section 3 (1) of the Criminal Law Act 1967
    
    
  • Common Law
     
  • Section 117 PACE 
     
  • Articles 5, 3 and 2 of the Human Rights Act 1998.
    
    
• Understand other areas of guidance if required such as:
  
  
  • The Mental Health Act Code of Practice
     
  • NICE guidelines.
    
    
• Understand the medical implications of handcuffing, including positional asphyxia.

At the end of the course you will be assessment on:

• how to apply handcuffs to a passive subject.
  
• how to apply handcuffs to an aggressive subject.
  
• how to remove handcuffs correctly.

To gain your B-Tec Level 2 certification from Edexcel you will also need to complete a learning log.

Following successful completion of the programme, delegates will receive the
B-Tec Level 2 in the Safe & Effective Use of Restraint Equipment.

To ensure quality learning we limit the number of candidates to 16 per course.

This price includes the trainer, accreditation, certification and administration. However it does not include the cost of the venue in which to deliver the course.

NB. If you require DSTO to source a venue, we will be happy to do so at a cost of £75.00+VAT. 

Timings

This is an 8 hour course.

We generally run the course with the following timings:

09:30 - 17:30 (exams are taken at the end of the day)

However we are always happy to discuss specific requirements.

Certification

Edexcel Certificated

Group booking cost

£2000.00 + VAT (maximum of 16 candidates)

Who are CIEH?
The Chartered Institute of Environmental Health (CIEH) is a registered charity and the professional voice for environmental health. It sets standards, accredits courses and qualifications for the education of members and other environmental Health practitioners.

The CIEH Level 2 Award in Health and Safety in the Workplace can be tailored to business and individual needs to make the learning experience relevant and fit for purpose. By the end of the course, employees will have a good understanding of Health and Safety in the workplace.

By the time you have completed the course you will have studied the following modules:

• Legislation
  
  
• Health
  
  
• Safety
  
  
• Welfare
  
  
• The workplace and workplace equipment
  
  
• Risk assessment
  
  
• Manual handling
  
  
• Hazardous substances
  
  
• Ergonomics and workstation design
  
  
• Transport and vehicles
  
  
• Noise and vibration

You have 1 hour to complete a multiple choice question examination containing 30 questions. You must answer 20 out of the 30 questions correct to pass.

Timings

This is an 6 hour course.

We generally run the course with the following timings:

09:30 - 16:30 (the exam takes place at the end of the day)

However we are always happy to discuss specific requirements. 

Certification

CIEH Level 2 certificate in Health and Safety in the Workplace. NB. Certifcates can take up to 28 days to arrive.

Group booking cost

£594.00 + VAT (maximum of 12 candidates)

Who are CIEH?
The Chartered Institute of Environmental Health (CIEH) is a registered charity and the professional voice for environmental health. It sets standards, accredits courses and qualifications for the education of members and other environmental Health practitioners.

The CIEH Level 2 Award in Hygiene in Health and Social Care for provides employees with an introduction to hygiene hazards and how to control them

In the UK over a million people are employed as carers and millions more provide informal care and support for relatives and friends. The Department of Health has drawn up a code of practice acknowledging that everyone involved in care provision needs training to tackle the risk of Health Care Acquired Infection.

This new CIEH qualification is designed as an introduction to hygiene and ensures that vulnerable people are not exposed to unnecessary risks. It will help everyone, including those in the private and voluntary healthcare sectors, to play their part in maintaining a clean and safe environment.

By the time you have completed the course you will have studied the following modules:

• Hygiene hazards
  
  
• Personal hygiene
  
  
• Cleaning
  

You have 1 hour to complete a multiple choice question examination containing 30 questions. You must answer 20 out of the 30 questions correct to pass.

Timings

This is an 4 hour course including the exam.

We generally run the course with the following timings:

09:30 - 13:30 (the exam takes place at the end of the course)

However we are always happy to discuss specific requirements. 

Certification

CIEH Level 2 Award in Hygiene in Health and Social Care.
NB. Certifcates can take up to 28 days to arrive.

Group booking cost

£594.00 + VAT (maximum of 12 candidates)

Who are CIEH?

The Chartered Institute of Environmental Health (CIEH) is a registered charity and the professional voice for environmental health. It sets standards, accredits courses and qualifications for the education of members and other environmental health practitioners.

This course is for anyone who undertakes Manual Handling as part of their work. This new CIEH qualification provides essential information about manual handling hazards and their control.

By the time you have completed the course you will have studied the following modules:
 

• Manual handling hazards, risks and controls
  
  
• How manual handling operations can cause injury and harm
  
  
• The scope of legal requirements and where guidance can be found
  
  
• The process for assessing manual handling risks
  
  
• The value of risk assessment and how it applies to safe manual handling practice
  
  
• Manual handling techniques – lifting loads from low levels/working at low levels/lowering from height/pushing loads/pulling loads/carrying/team handling

You have 1 hour to complete a multiple choice question examination containing 30 questions. You must answer 20 out of the 30 questions correct to pass.

Timings

This is an 6 hour course.

We generally run the course with the following timings:

09:30 - 16:30 (the exam takes place at the end of the day)

However we are always happy to discuss specific requirements. 

Certification

CIEH Level 2 certificate in CIEH Level 2 Award in Principles of Manual Handling. NB. Certifcates can take up to 28 days to arrive.

Group booking cost

£594.00 + VAT (maximum of 12 candidates)

Who are CIEH?
The Chartered Institute of Environmental Health (CIEH) is a registered charity and the professional voice for environmental health. It sets standards, accredits courses and qualifications for the education of members and other environmental health practitioners.

This qualification is designed for those who use substances hazardous to health at work. It introduces candidates to substances, the risks and controls available, and outlines what to expect from a control of substances hazardous to health (COSHH) assessment. The qualification will prepare employees to contribute to the safer use of hazardous substances in their workplaces.

By the time you have completed the course you will have studied the following modules:
 

• Definition and types of substances hazardous to health in the workplace
  
  
• Health effects of hazardous substances and their causes
  
  
• COSHH assessments and control options
  
  
• Responsibilities imposed by the Control of Substances Hazardous to Health Regulations 2002

You have 1 hour to complete a multiple choice question examination containing 30 questions. You must answer 20 out of the 30 questions correct to pass.

Timings

This is an 4 hour course including the exam.

We generally run the course with the following timings:

09:30 - 13:30 (the exam takes place at the end of the course)

However we are always happy to discuss specific requirements. 

Certification

CIEH Level 2 Award in Manual Handling – Principles and Practice. NB. Certifcates can take up to 28 days to arrive.

Group booking cost

£742.50 + VAT (maximum of 15 candidates)

Knife crime is at levels never before seen. Statistics are available on the number of knife crimes, types of knife crime, weapons used etc. Statistics tell part of the story firstly statistics rely on crime being reported and secondly statistics can be manipulated to highlight or hide a certain area. The fact is very straightforward. Knives and Edged Weapons are available in abundance and this area of crime blights or has the potential to blight every City Town Village and Community in the UK.

Having an understanding and awareness of what sort of weapons are on the street will better serve you in your personal safety. If you know what the threat is then you can better prepare for it and hopefully defeat it. Come on our training sessions

This course for is for Door Supervisors, Security Operatives, Courtroom Security Staff, Care Staff, Education & Teaching Staff, Retail Staff, Anyone who is in a customer facing role.

By the time you have completed the course you will have studied the following modules:

• Understand the threat
  
  
• Law regarding knives
  
  
• Understand motives for carrying weapons
  
  
• Government initiatives
  
  
• Personal safety regarding edged weapons
  
  
• Role models
  
  
• Bad advertising in the fight against knife crime

There is no formal assessment

Timings

This is an 4 hour course.

We generally run the course with the following timings:

09:30 - 13:00

However we are always happy to discuss specific requirements. 

Group booking cost

£700.00 + VAT (maximum of 20 candidates)

This course is designed for people who are currently approaching the run out date of their 3 Day First Aid at Work qualification. You can attend this course if your current qualification is still valid but not if your qualification has passed its run out date.

Entry requirements
You must have your original First Aid at Work certificate on day one of the course. If you cannot provide this and have not done your original training with us you will not be eligible to continue the training.

By the time you have completed the course you will have studied the following modules:

• Legal Framework
  
  
• Management of an Incident
  
  
• Breathing mechanism and Hypoxia
  
  
• Unconsciousness and Recovery
  
  
• Choking procedures
  
  
• Cardio Pulmonary Resuscitation
  
  
• Cardiac Arrest
  
  
• Circulatory System
  
  
• Heart Attack and Angina
  
  
• Fractures
  
  
• Soft tissue injuries and dislocations
  
  
• Wounds and bleeding
  
  
• Head Injuries
  
  
• Stroke
  
  
• Epilepsy
  
  
• Diabetes
  
  
• Poisoning
  
  
• Burns and Scalds
  
  
• Fainting
  
  
• Anaphylaxis
  
  
• Asthma

The course is continually assessed over the 2 days. There is a formal practical assessment on the last day of the course covering Adult Basic Life Support (BLS) Treatment of an Unconscious casualty, Treatment of wounds and bleeding. There is also a short question paper on the last day of the course comprising 20 multiple choice questions.

Pass marks
To pass the practical element of the course candidates must show an understanding of the techniques being assessed and meet pre defined key areas in each process. The multiple choice paper carries a pass mark of 75% (15 out of 20)

Timings

This is a 2 day course

The timings are 09:30 - 16:30 daily

Certification

Successful candidates will receive an HSE Approved certificate valid for 3 years. (Certificates normally take 2-3 weeks to be issued).

Group booking cost

£1392.00 + VAT (maximum of 12 candidates)

This Heath & Safety Executive approved, course is designed to give the end user an in depth knowledge of First Aid so that he/she can fulfil their responsibilities in the workplace in line with the First Aid at Work Regulations 1981.

By the time you have completed the course you will have studied the following modules:

• Legal Framework
  
  
• Management of an Incident
  
  
• Breathing mechanism and Hypoxia
  
  
• Unconsciousness and Recovery
  
  
• Choking procedures
  
  
• Cardio Pulmonary Resuscitation
  
  
• Cardiac Arrest
  
  
• Circulatory System
  
  
• Heart Attack and Angina
  
  
• Fractures
  
  
• Soft tissue injuries and dislocations
  
  
• Wounds and bleeding
  
  
• Head Injuries
  
  
• Stroke
  
  
• Epilepsy
  
  
• Diabetes
  
  
• Poisoning
  
  
• Burns and Scalds
  
  
• Fainting
  
  
• Anaphylaxis
  
  
• Asthma

The course is continually assessed over the 3 days. There is a formal practical assessment on the last day of the course covering Adult Basic Life Support (BLS) Treatment of an Unconscious casualty, Treatment of wounds and bleeding. There is also a short question paper on the last day of the course comprising 20 multiple choice questions.

Pass marks
To pass the practical element of the course candidates must show an understanding of the techniques being assessed and meet pre defined key areas in each process. The multiple choice paper carries a pass mark of 75% (15 out of 20)

Timings

This is 3 day course.

The timings are 09:30 - 16:30 Daily

Certification

Successful candidates will receive an HSE Approved certificate valid for 3 years. (Certificates normally take 2-3 weeks to be issued).

Group booking cost

£1752.00 + VAT (maximum of 12 candidates)

Who are IOSH?
IOSH is Europe’s leading body for health and safety professionals. As an independent and not-for-profit organisation, IOSH aim to regulate and steer the profession, maintaining standards and providing impartial, authoritative guidance on health and safety issues.

IOSH Managing Safely is a course for managers and supervisors in any sector and any organisation. It’s designed to give managers the knowledge they need to help them handle health and safety in their teams. The flexible high impact programme covers all the main health and safety issues, and includes a session tackling the environment.

By the time you have completed the course you will have studied the eight following modules:

• Introducing Managing Safely
  
  
• Assessing risks
  
  
• Controlling risks
  
  
• Understanding your responsibilities
  
  
• Identifying hazards
  
  
• Investigating accidents and incidents
  
  
• Measuring performance
  
  
• Protecting our environment

Delegates who successfully complete the written and practical assessment are awarded an IOSH certificate in Managing Safely.

Written assessment
There is between 20 - 25 questions containing multiple choice and written questions.

Practical assessment
On the last day of the course you will be given a workplace assessment. You have 14 days to complete and return for marking. You will receive your certificate within 28 days of completeing the programme.

Timings

This is a 4 day course.

We generally run the course with the following timings:

The timings are 09:30 - 16:30 daily

However we are always happy to discuss specific requirements. 

Certification

IOSH certificate in Managing Safely

Group booking cost

£5980.00 + VAT (maximum of 20 candidates)