Within the leisure industry the role of the head door supervisor has become a demanding and complex position, with numerous challenges to deal with. From organising and managing team members to dealing with the expectations of both venue operators and customers, the head door supervisor is faced with a difficult task. Failing to adequately control your security team or to meet these expectations can result in confrontations, poor customer service or even the loss of the security contract. Therefore it is vital that anyone working as a Head Door Supervisor has the skills, knowledge and training required to fulfil their duties.
Who is it for?
Our programme has been tailored for people who are currently Head Door Supervisors, Security Team Leaders or those people who are either soon to be promoted to the role or are thinking about taking up this challenging role in premises such as:
Bars
Pubs
Nightclubs
Casinos
Theatres
Stadiums
What are the benefits?
The programme is of benefit to both employers and employees, as it provides candidates with a logical career progression path and a nationally recognised qualification. For employers it can lead to improved security team management and performance and a reduction in potential issues and customer complaints.
What does it cover?
Our BTEC Level 3 training programme builds on the training you have already received, and compliments and blends this knowledge with managerial and operational skills that are required to effectively manage an operational door security team. The course content covers the following areas:
The team leader’s role
Team leadership skills
Risk assessments and reduction measures
Discipline and grievance procedures
Team briefings and debriefings
Radio communications
Actions on planning or emergency planning
Improvised explosive device and bomb awareness
Escorting techniques and procedures
Post incident support
The course is assessed via a combination of a final examination and a series of practical skills assessment sessions. All successful candidates receive a nationally accredited certificate from Edexcel.
Would you like to attend one of these courses?
We found the following courses:
There are currently no courses available to book
Useful Tools
DSTO Course Booking
For:
BTEC Level 3 Head Door Supervisors Course
DSTO Contact Information
Please contact us with door supervisor enquiries or regarding upcoming courses.
Useful Links
BIIAB http://www.biiab.org Awarding Body for Level 2 National Certificate for Door Supervisors
Head 2 Toe Security http://www.head2toesecurity.net For all your security clothing and equipment at very competitive prices.
Security Industry Authority http://www.the-sia.org.uk Regulating body of the private security industry.
