Why should I take the Door Supervisor Course?

Under the Private Security Industry Act 2001, all individuals wishing to work in the private security industry must undertake a qualification before applying for a licence.  A Door Supervisor licence is needed if you want to work security wherever alcohol is sold for consumption on the premises.

A Door Licence means that you can work in event security meaning, gigs, markets, shows and of course, summer festivals.  You are also able to work in supermarkets, shopping centres and any location that uses security guards.

Being a Door Supervisor is mostly about providing good customer service, making sure people have fun in a safe environment and resolving customers problems.  However, as part of the training you will learn some Physical Intervention skills.  These are equally useful to security guards (although not included on that course) as they teach you ‘disengagement’ – how to legally and safely extract yourself from somebody else’s unwanted grip – and ‘escorting’ – how to lead a person out of the premises without using painful or illegal techniques.

(Please note – You MUST be 18 or over to both attend the training and apply for your SIA License.)

What will I learn on the Door Supervisor course?

The course is separated into four Modules:

Module 1: Working  Within The Private Security Industry

• The Private Security Industry
• Relevant Legislation
• Health & Safety
• Fire Procedures
• Emergencies
• Communication & Customer Service

This module is primarily taught via distance learning before attending the 4 day course.  It is assessed by a multiple choice 40 question exam lasting 1 hour and you must get 28 or more correct to pass  (70%).

Module 2: Working As A Door Supervisor Within The Security Industry

• The role of a door supervisor
• Civil and criminal law
• Arrest
• Working on a licensed premises
• Searching
• Drugs
• Emergency procedures
• Recording incidences & crime scene preservation

This module is assessed by a multiple choice 45 question exam lasting 1 hour and 15 mins and you must get 32 or more correct to pass (70%).

Module 3: Conflict Management Within The Private Security Industry

• The principles of conflict management
• Recognising, assessing & reducing risk
• Communication & De-esculation in emotive situations
• Problem solving strategies
• Good practice following conflict

This module is assessed by a multiple choice 20 question exam lasting 30 minutes and you must get 14 or more correct to pass (70%)

Module 4: Physical Intervention Within The Private Security Industry

• Health & Safety
• The legal & medical implications of using force
• Post incident reporting
• Recording incidents
• disengagement
• escorting
• holding

This module is marked via continual practical assessment from the trainer throughout the course.

Exams

The Level 2 Award in Door Supervision is assessed by three straightforward multiple choice exams.

The vast majority of our candidates pass at their first attempt, but there is no limit to the number of times you can resit the exams. We have trained over 10,000 candidates in this qualification and have a 96% pass rate. DSTO offer 2 free resits per candidate subject to our terms and conditions.

Applying for the SIA Door Supervisor licence

(Please note – You MUST be 18 or over to both attend the training and apply for your SIA License.)

On receipt of your exam results the information is uploaded by our awarding body within 48 hours. First time applicants must apply online for their licence.  Renewals can only apply by phone. Delays are often caused by:

• Not completing the form correctly(it does warn you of errors as you go along)
• Sending insufficient/incorrect identification(can be done at the post office)
• Failure to pay the £220 licence fee
• Criminality issues
• False declarations
• Address history not being concurrent or change of address without informing the SIA. (licenced people only)

You can track how your application is proceeding by going to the Application Status checker on the SIA Website