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Upskilling a Door Supervisor SIA Training
Level 2 Award for Working within the private security industry

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In March 2012 the SIA announced the intention to require existing door supervisors who had achieved the Door Supervision qualification, to undertake additional training in order to renew their licence to bring all door supervisors up to the same standard of training.  This accredited “upskilling” qualification comprises of the following two units:

Unit 1: Physical Intervention Skills within the Private Security Industry

  • Understand physical interventions and the implications of their use
  • Understand how to reduce the risk of harm when physical intervention skills are used
  • Be able to use non-aggressive physical skills to protect yourself and others
  • Be able to use non-pain related standing, holding and escorting techniques, including non-restrictive and restrictive skills
  • Understand good practice to follow after physical interventions

Unit 2: Safety Awareness for Door Supervisors within the Private Security Industry

  • Know the role of a door supervisor when first aid situations occur in licensed premises.
  • Understand counter terrorism issues relevant to a door supervisor.
  • Know legislation and requirements regarding children and young people relevant to a door supervisor.
  • Understand how a door supervisor can help to keep vulnerable people safe.
  • Understand queue management and venue capacity responsibilities relevant to a door supervisor.

This module is assessed by a multiple choice 15 question exam lasting 25 minutes and you must get 14 or more correct to pass (70%)


The Level 2 Award in upskilling is assessed by one straightforward multiple choice exam.

The vast majority of our candidates pass at their first attempt, but there is no limit to the number of times you can resit the exams. We have trained over 10,000 candidates in this qualification and have a 96% pass rate. DSTO offer 2 free resits per candidate subject to our terms and conditions.


  • Security operatives are likely in the course of their work to be required to make calls to the emergency services, or need to communicate clearly to resolve conflict. It is therefore essential that security operatives are able to communicate clearly.
  • All delegates participating in this qualification update must have a current, or have held an SIA Door Supervisor licence in the last 3 years.

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