If you are unsuccessful in any of your exams then you will usually be allowed to resit. DSTO will contact you via email once your results have been formally issued by the awarding body to inform you of your options with you and let you know when you will be able to resit your exams. DSTO offer 2 free resits on the full Door Supervisor, CCTV and Security Guard courses.
Resits must be confirmed by email
- failure to turn up,
- late arrivals
- failure to bring the correct ID
Will result in the offer of free resits being withdrawn. They must be done within 6 months of the original course date and are held on a monthly basis with the exception of delegates who did the course in prior to January 2015 who have until the 31st March to complete. DSTO reserves the right to request that a delegate retakes the training free of charge if their results are low either partly or in whole. DSTO reserve the right to refuse entry to exams to delegates who have not taken up the offer of free training. Delegates who have trained with another company and would like to do their resit with DSTO are not entitled to free resits.
Delegates may wish to review the examination regulations, which are available on request via email at enquiries∂dsto.co.uk.